Terms and Conditions

Please read our terms and conditions of booking below:

By completing this booking you have read and understand and agree to the Horse Riders Code of Conduct, Cancellations & Refund Policy and Booking and Payments.

  • I understand that riding at any standard has inherent risk and that all horses may react

unpredictably on occasions.

• I may fall off and could be injured. I accept that risk.

• I understand that instructions are given for my safety and agree to follow instructions given

to me by staff and instructors of the riding school.

• I reserve the right not to ride a horse allocated to me and may request a change of

instructor.

• I understand that wearing an appropriate riding hat and body protector may reduce the

severity of an injury should an accident happen and agree that I will always wear a riding

hat whilst riding, leading and grooming horses at the riding school. I understand it is my

choice whether or not I wear a body protector.

• I understand that the riding school will make decisions based on information I give them

and agree to always be honest and volunteer information about:

− my abilities and riding experience

− any previous riding accidents

− any medical condition(s) which may affect my ability to ride

• I understand that children are at particular risk around horses and agree that I will keep

children that I am responsible for, under close supervision when they are not being

instructed by the riding school.

• I understand that the riding school may refuse my request to ride for safety or operational

reasons.

• I understand that competing carries enhanced risk over and above general riding and

agree that if I chose to participate in any competition or event, it is up to me to ensure that I

have the experience and ability to ride the course including any jumps which form part of it.

If I am in any doubt, I will use my judgment and experience and not take part.

Cancellations and Refunds:

Where cancellations have been made by the client prior to 48 hours in advance they will be eligible for a 100% refund. Cancellations between 48-24hrs will be eligible for a 50% refund and cancellations made with less than 24 hours’ notice will NOT be eligible for any refund. A FULL refund will only be issued if notice of cancellation has been made prior to 48 hours.

Cancellations made by Garlands Farm Riding Centre will be eligible for a refund or transfer of booking.

Cancellations must be made via telephone or email.

Bookings and Payment:

Bookings must be made via our online booking system to allow a first come first serve basis. Where a client would like to block book a regular slot this needs to be discussed with a member of staff at Garlands Farm and Paid for in advance.

All bookings must be accompanied by full payment.